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AI-Based Interactive Voice Response Solution

USA(Texas)

AI-0232

3 weeks left

Publish Date: Thursday, 27 Aug, 2026

Closing Date: Thursday, 24 Sep, 2026

Notice Type: RFP (Request for Proposal)

RFP Description

The Vendor is required to provide artificial intelligence (AI) platform that unifies resident-facing and staff-facing services, modernizes the city’s interactive voice response (IVR) capabilities, and provide secure, consistent, and multilingual access to city information across all channels.
• Resident-facing services
• Staff-facing services
• Unified knowledge base
• Ai and language model architecture
• Integrations
• Security & compliance
• Implementation requirements
• Analytics & reporting.

Timeline

RFP Posted Date: Thursday, 27 Aug, 2026

Proposal Meeting/
Conference Date: NA
NA

Deadline for
Questions/inquiries: Tuesday, 08 Sep, 2026

Proposal Due Date: Thursday, 24 Sep, 2026

Submission via: Online Portal

Authority: Government

Acceptable: Only for USA Organization

Work of Performance: Offsite

RFP Budget: NA

Contract Term: 3 years

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Context: AI-0232 (AI-Based Interactive Voic...)

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