Property Management Services

The Vendor is required to provide for a full-service property management company to manage the association property portfolio.
- Execute, administer and enforce the terms of the Association and Covenants, in compliance with federal, state and local laws.
- Collect assessments, fees and late charges; send delinquency notices, serve notices, or file liens or other enforcement measures allowed through the Association and Covenants.
- Manage and resolve conflicts among property owners and citizens. Document and keep a record of communications with property owners on issues and complaints, and resolutions to such.
- Implement a mechanism for receiving and following up on service requests. Provide emergency maintenance service and report emergencies to the Board by the next business day.
- Monitor properties on a regular basis for routine repairs and preventive maintenance, contracting with subcontractors to provide repair, maintenance, landscaping and other services, as needed.
- Ensure independent contractors have necessary licensing and insurance coverage to adequately protect the Association.
- Perform and record an annual inspection of common areas maintained.
- Assist the Board in capital improvements and rehabilitation-related scheduling.
- Provide bank statements and reconciliations monthly.
- Provide a detailed quarterly management report to the Board to include:
•    Assessment collection, delinquencies, updated property owner lists, and vacancies
•    Revenues and expenditures
•    Monthly maintenance, preventive maintenance and requested maintenance
•    Log of onsite property visits by property management representative(s)
•    Current and pending legal matters