County Staff DISC Certification and Assessment Services

The Vendor is required to provide county staff with digital access to DISC (dominance, influence, steadiness, and conscientiousness) online assessments for use in county-run workshops and team development activities, including delivery of assessment results and reporting tools.
- DISC assessment administration
• Within thirty (30) days after contract award, and for the entire contract period, the contractor shall provide access to a secure, vendor-managed digital platform for administering DISC assessments to county facilitators.
• The platform shall have capability for county facilitators to view how many assessments remain to allow planning for ordering additional assessment purchases to load into the platform
• Issue assessment links or credits upon request by certified county facilitators.
• Ensure assessments can be completed on standard browser-based systems without special software.
- Reporting and data access
• For the entirety of the contract term, provide county facilitators with full digital access to individual assessment results and downloadable reports.
• Enable group report generation or team and comparison reports upon facilitator request.
• Ongoing access to historical assessment results for administrative and session-preparation purposes.
- Continued support related to the following:
• Customer support for technical issues related to assessment access, reporting, or platform functionality.
• Updates to standard certified facilitator training materials or platform changes, at no additional cost.
• Twenty-four hours a day, seven days a week access for county users to view reports, create assessments links, administer report, and generate group reports, as well as other administrative functions.
• Any planned instances where the service will not be available to county users shall be communicated to the contracting officer’s representative (COR) at least forty-eight (48) hours prior to the scheduled unavailability.