Tax Filing and Payment Integration Services

The vendor is required to provide tax filing integration services shall include configuration integration, testing, deployment, and ongoing support of a workday human capital management (HCM) validated tax filing and payment connector, which will integrate with workday HCM.
- Requirement:
•    Plan, install, configure, test and deploy, maintain, monitor, and support tax filing services. 
•    Lead requirements gathering and detailed fit-gap analysis. 
•    Align with best-practice business processes.
•    Lead change management efforts to ensure organizational readiness. 
•    Develop and execute project and system quality assurance standards. 
•    Provide on-going project management to ensure implementation is on time, that all baseline functionality is fully functional, and that sufficient end user training has been completed. 
•    Follow agency agreed-upon change management and issue management processes. 
•    Configure security for appropriate access by users. 
•    Assure the implementation provides secure and reliable systems, with documentation for agency security staff, which is easy to use and maintain. 
•    Configure system software to enable tax filing services. 
•    Ensure secure internet access to agency business systems and connectivity via applicable firewalls. 
•    If applicable, ensure system configuration is designed with foresight of using manager and employee self service capabilities. 
•    Create detailed test scripts for all modules implemented. 
•    Conduct all phases of software testing to ensure delivery of a fully functioning system, including, but not limited to, unit, system, integration, stress, and parallel testing. 
•    Deliver end-user training to agency. 
•    Deliver complete and robust system administration documentation for use by agency IT staff.
•    Conduct disaster recovery planning, develop and deliver disaster recovery documentation, and successfully conduct testing of system failover to the disaster recovery site. 
•    Develop business continuity documentation for implemented business functions. 
•    Deliver deployment, helpdesk process, and maintenance plans. 
•    Transfer technical and functional knowledge via training sessions and thorough documentation methods, to all agency staff to support and maintain these systems on an on-going basis. 
•    Identify post-implementation support requirements and plan.

- Contract Period/Term: 1 year
- Pre-Proposal Conference Date: October 3, 2025
- Questions/Inquires Deadline: October 7, 2025