Payment Processing Competitive Services

The Vendor is required to provide to receive all credit card online payments and expand the patron's payment options to include a web-based solution allowing credit card and other electronic payment options.
- Among the desired credit card usage opportunities are:
•    Community Development
•    Construction
•    Health
•    Police
•    Public Works
•    Recreation
•    Others
- Experience receiving and processing individual transaction payments, electronically, using various payment methods, as well as transferring files securely.
- All transactions must be identifiable by department and by date.
- Must establish the means to accept payments from patrons for all transactions via credit card and other electronic means through a web-based format acceptable to the town.
- The web-based format must allow the successful vendor to collect their own processing fee prior to any interface with the town. 
- In other words, any and all fees for the payment processing services provided by the vendor shall be assessed to the patron utilizing the service and will not be deducted from the payments to be remitted to the town. 
- Any service or transaction fees shall be passed on to the end-user/pay or so that the Borough retains 100% of the applicable fees it charges. All reports to the town must indicate all processing fees on the part of the vendor per transaction.
- Must establish and maintain a secure web-based platform by which to process credit card payments and other electronic payments such as e-check or PayPal, for transactions.
- A help desk through the internet, e-mail, and at least one toll-free telephone number;
- Web-based training, including online tutorials, for municipal officials responsible for administering the system.

- Contract Period/Term: 1 year