Corporate Card Services

The Vendor is required to provide a comprehensive corporate card services program supporting procurement, travel, and payment operations across the university system.
- Modern, integrated program that:
• Maximizes financial return through rebates and incentives
• Improves operational efficiency and reduces manual processes
• Enhances compliance, controls, and auditability
• Improves user and administrator experience
• Supports strategic expansion of electronic and virtual payments
- Pain Points
• Lack of single sign-on and system reliability issues
• Heavy reliance on manual processes
• Limited integration with enterprise systems
• Inefficient reconciliation and approval workflows
• Inability to view complete transaction details in one place
• Inability to receive complete transaction details and attachments in one extract
• Manual maintenance of accounting data and user roles
• Increased risk of data errors and compliance issues
- Cardholder & Usage Profile
• Active cards: 3,200
• Inactive cards: 1,000
• Total annual spend: approximately $55.6 million
• Annual transactions: approximately 148,000
• Average transaction: approximately $420
• Average spend per cardholder: approximately $12,000
• Seasonal spend peaks occur at fiscal year end (April–June) and in October.
• Top merchant categories include retail, MRO, professional services, airlines, lodging, healthcare, utilities, restaurants, IT, and vehicle maintenance.
- Strategic Objectives
• Maximize rebate revenue
• Reduce manual processing
• Expand virtual card usage
• Improve user and administrator experience
• Strengthen compliance and audit readiness
• Reduce reliance on physical cards
• Maintain centralized program control
- User Experience Expectations
• Mobile capabilities
• Receipt capture functionality (including OCR)
• Simplified reconciliation processes
• Intuitive approval workflows
• Cardholder self-service features
- Data & Reporting Requirements
• Standard and ad hoc reporting
• Full transaction visibility
• Audit-ready reporting
• Spend analytics across multiple dimensions.