The Vendor is required to provide merchant card payment processing services for credit card, debit card, and digital wallet transactions across multiple city departments, systems, and payment channels.
- Requirement:
• Payment processing
• Gateway and integration support
• Customer-paid fee support
• Interchange-plus pricing model
• Settlement and funding
• Reporting and reconciliation
• Chargeback and dispute management
• Equipment
• Implementation and transition
• Customer support and account management
• Business continuity and emergency operations
• Future payment capabilities.
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