Computer Aided Dispatch System

The Vendor is required to provide to establish a data exchange hub to connect and make interoperable the CAD systems of participating agencies.
- The CAD-to-CAD system enables participating agencies to increase operational efficiency, enhance regional situational awareness, and decrease response times.
- Provide to implement a fully functional vendor hosted CAD-to-CAD solution.
- The application should be flexible and scalable in design and architecture.
- The application should also pass information without logging the contents of the messages being exchanged; logging should be at the syslog level for troubleshooting and auditing only.
- Interfacing and implementing each of the participating entities’ CAD systems into the CAD-to-CAD system in a planned approach.
- Complying with all requirements and proper protocol concerning the collection of cad information as well as abiding by the criminal justice information services (CJIS), national information exchange model (NIEM), and other applicable public safety information security and data requirements.
- Providing professional project management services including developing and executing a detailed project schedule, and the delivery of regularly scheduled status reports and identifying and managing project risks and issues.
- Implementing a system utilizing standard information technology project phases to include:
• System design
• System installation and configuration
• Integration and testing of the CAD interfaces
• System acceptance testing to include performance and load testing for all public safety answering point (PSAP)
• End-user training
• Go-live planning and migration
• Post go-live system reliability and maintenance
• Development and delivery of non-proprietary technical and operational documentation to be used for new user orientation and training.
- Contract Period/Term: 5 years
- Pre-Bid Conference Date: April 16, 2025
- Questions/Inquires Deadline: April 30, 2025