The Vendor is required to provide a turn key security camera solution.
- Supply all hardware, software licenses, installation services, configuration, training, and ongoing support necessary for a fully operational, modern video surveillance platform.
- Hybrid cloud preferred; transparent upfront pricing.
- End to end encryption (in transit & at rest).
- Single Sign On (SSO) integration and Multi Factor Authentication (MFA).
- Continuous & motion; adaptive quality (higher during motion, lower when static); audio capture enabled.
- Ability to multiplex a single stream from cloud to 100+ concurrent remote viewers.
- Region based motion search; trajectory tracking; loitering detection; virtual line crossing; hot spot identification.
- People & vehicle detection, license plate recognition, tamper alerts.
- Full live view, search & analytics (iOS and Android).
- Upload floor plans, place cameras, display motion overlays.
- Automatic zoom on detected subjects in large areas.
- Unified inbox; real time alerts for POI/faces, crowding, system faults; delivery via email and/or SMS.
- 24 × 7 × 365 (phone, email, chat) at no additional charge, including weekends & holidays
- Installation & Configuration
• Turn‑Key Delivery - Provide all cameras, mounts, conduit, additional cabling, licenses, and accessories.
• Network Coordination - Work with Town IT to integrate with existing networks.
• Camera Setup - Supplier to propose naming convention (building‑location), frame‑rate/compression balance, motion‑detection thresholds, and confirm field‑of‑view with staff.
• Documentation - Supply detailed cut‑sheets (manufacturer, model, and specs), maintenance guidance, and warranty certificates.
• Authorized Partner - Bidder must be an authorized reseller/partner of the proposed platform.
- Contract Period/Term: 5 years
- Mandatory Site Visit Date: August 6, 2025
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