Physical Security Systems Services

The vendor is required to provide physical security systems services include the installation, maintenance, and support of security cameras, access control systems, card readers, panic buttons, and associated software and hardware across multiple facilities.
- Construction participation
•    Design consultation: provide expert input during the design phase to ensure security systems (e.g., cameras, access control, panic buttons, and other physical security needs) align with building layouts, NFPA 101 life safety code, and local building codes. 
•    Recommend optimal placement for cameras (e.g., entrances, exits, high-risk areas) and access points to maximize coverage and minimize blind spots. 
•    Coordination: work closely with county security risk management and county facilities project managers, architects and general contractors to integrate security infrastructure (e.g., cabling, power, mounting) into construction plans, ensuring minimal disruption and compliance with aesthetic and structural requirements. 
•    Minor installation: install security equipment during construction phases, adhering to manufacturer specifications and industry standards. 
•    Testing and commissioning: conduct thorough testing of all installed systems (e.g., camera field of view, access control functionality, panic button response) in collaboration with project teams. 
•    Provide documentation of test results and obtain final approval from stakeholders. 
•    Final inspections and approval: participate in final inspections with architects, contractors, and county government representatives to verify system performance, compliance with design intent, and readiness for operation.
- Maintenance and repairs
•    Preventive maintenance: perform regular inspections (e.g., annually or as specified) of multiple systems, including but not limited to security cameras, access control systems, and panic buttons to verify functionality and to maintain peak performance per ASIS physical security guidelines. 
•    Inspection reports: provide detailed reports after each maintenance visit, documenting system status, identified issues, and corrective actions taken. 
•    Include recommendations for improvements or upgrades to enhance security. 
•    Break fix repairs: respond to equipment failures within 8 hours for emergency issues, 24 hours for critical issues, 48 hours for non-critical. 
•    Diagnose and repair or replace faulty components (e.g., cameras, card readers, panic buttons) using OEM parts to ensure compatibility and reliability. 
•    Emergency support: offer 24/7 emergency repair services for critical system failures, ensuring minimal downtime and continuous protection of county government assets and personnel. 
•    Documentation: maintain accurate records of all maintenance and repair activities, including service logs, warranty information, and compliance with industry standards.
•    Cable testing: all copper and fiber communication cables require detailed cable test documentation to be completed and provided to count security risk management and county information technology (IT). 
•    Data should include pass or fail, insertion loss, return loss, cable length, and wire mapping at a minimum. 
•    Include certification of technician performing this cable testing.
- Security enhancement projects
•    Assessment and planning: conduct site assessments for special projects (e.g., temporary event security, system expansions) to identify risks and recommend solutions. 
•    Develop tailored plans to address unique needs, adhering to physical security best practices. 
•    Custom installations: design and install temporary, permanent, or specialized security systems (e.g., portable cameras, additional panic buttons, new access control hardware) for events or high-risk scenarios, ensuring seamless integration with existing infrastructure. 
•    Ensuring all hardware and software have the latest updates and firmware during installation. 
•    Upgrades and integration: propose and implement upgrades to existing systems (e.g., adding biometric readers, advanced video analytics, use of ai) to enhance security. 
•    Ensure compatibility with current software and hardware, following industry standards for interoperability. 
•    Collaboration: work with county government stakeholders, contractors, and it teams to execute special projects, ensuring minimal disruption and alignment with organizational goals and schedules. 
•    Testing and validation: test all special project installations to confirm functionality, reliability, and compliance with design specifications. 
•    Provide training to security risk management staff on new systems or features as needed. 
•    Provide final testing checklist and documentation as specified by security risk management as part of closeout documentation.
- Technical specifications
•    Security cameras: IP-based, minimum 1080p resolution, with night vision (IR), motion detection, and tamper resistance. 
•    Placement to eliminate blind spots per ASIS guidelines. 
•    Cameras and accessories to be ul listed for their specific applications (e.g., outdoor-rated). 
•    Access control systems: proximity card or biometric readers, supporting audit trails, remote access, and integration with existing systems. 
•    Comply with ul 294 standards. 
•    Panic buttons: hard wired, with direct alerts to security operations center or local authorities, tested for reliability and interoperability with integrated systems. 
•    Software: video management and access control software, supporting remote monitoring, user management, and detailed reporting. 
•    Ensure encryption and cybersecurity per standards. 

- Contract Period/Term: 3 years
- Non-Mandatory Pre-Proposal Conference and Site Visit Date: October 13, 2025
- Questions/Inquires Deadline: October 21, 2025