Security Officer Services

The Vendor is required to provide work outlines the security officer services, including patrols, monitoring of the chemical injection systems, and other duties required by the district.
- Our goal is to maintain a secure working environment through proactive measures that protect people and assets against injury, loss, or damage resulting from criminal or malicious acts.
- The services will include a 24-hour presence of uniformed, armed and unarmed security officers, seven days a week at Owner’s locations. The services will supplement Owner’s full-time security personnel.
- Provider shall provide:
•    A trained and experienced security force with a capable management team
•    Timely and efficient resource management
•    Reliable management deliverables
•    Hands-on supervision of the local security force
•    Innovative strategies to mitigate risks and protect assets
•    Dependable security services for critical infrastructure
- General duties include:
•    Security officers shall establish order and safeguard employees, customers, and property.
•    Security officers shall assist in emergency situations, identify conflicts, intervene courteously, and perform other security related functions as required by owner.
•    Security officers shall be familiar with non-violent resolutions to conflict.
•    Security guards may be required to make citizen arrests or detain individuals who jeopardize the safety of employees, customers, and property.
•    Act as an ambassador of owner.
•    Provide employee and customer safety.
•    Ensure compliance with owner’s policy, municipal codes and/or state revised statutes pertaining to trespass, vagrancy, vandalism, and crimes against the person.
•    Conduct surveillance for suspicious activities and individuals and for unusual packages.
•    Patrol the perimeter and interior of the facility/site as assigned.
•    Contact local public safety agencies as needed.
•    Oversee and/or assist in facility or area evacuations.
•    Responsibility for ensuring that all officers, including temporary replacements, meet the predisclosed requirements and have been thoroughly trained before standing a post.
•    Staffing change notices to owner must be received prior to a planned security officer staffing change.
- There shall be an account supervisor either on-duty or on-call for a security officer to contact when on duty. 
- In the event Owner has a need to contact the Provider’s account supervisor, the name of the supervisor and his/her telephone number must be provided to the Owner. 
- The supervisor will manage staffing; investigate security complaints (except those against the supervisor) and follow‐up as necessary.
- Owner reserves the right to request Provider replace personnel whose performance is lacking in Owner’s sole and absolute discretion.

- Contract Period/Term: 3 years
- The Mandatory Pre-Bid Conference Date: November 17, 2025
- Questions/Inquires Deadline: December 03, 2025