Security Operations Centre Services

The Vendor is required to provide to engage a consultant with proven expertise in establishing a foundational 24/7 continuous monitoring, incident response, threat intelligence and vulnerability management security operations center (SOC), built from existing security operational processes and technologies.
- The consultant’s deliverables will include the identification of key activities necessary to establish a centralized, around-the-clock SOC that meets the organization’s long-term needs for a flexible and scalable service delivery model.
- The implementation of the SOC is expected to enhance threat detection capabilities, accelerate incident response times, and minimize the impact of security incidents through both proactive and reactive measures.
- The Consultant will collaborate with cyber security and information risk management (CSIRM) team to review current state of security operations. 
- The consultant will complete a comprehensive evaluation of existing processes, workflows, and technologies, identification of operational gaps, and the development of a detailed gap analysis.
- Provide the Consultant with all relevant internal processes and policies, as well as a current state review necessary to support the completion of this assessment.
- The key activities required for the assessment include, but are not limited to:
•    Identifying gaps and limitations in current decentralized operations; including constraints and challenges of current state in managing increasing cyber threats
•    Assessing current operational functions and escalations to determine and identify opportunities for improvement of reactive and proactive operations to evolve into a mature 24/7 SOC.
•    The Consultant will provide a detailed timeline and outline all activities from the initial engagement through to the delivery of the final report, which will detail the actionable plan for establishing a 24/7 SOC, roadmap to support future growth and recommendations on KPIs and Metrics. 

- Questions/Inquires Deadline: December 2, 2025