Security Access Control System Operation and Management Services

The Vendor is required to provide security access control system services at airport.
- The Security Access Control System (SACS) currently manages over 103,075 active cardholder records and is expected to grow in scale as airport operations expand.
- The system supports ingress and egress security for more than 1,434 doors and over 2,616 controllers across the facility.
- The SACS Operations and Maintenance includes:
o    Installation, replacement, and procurement of network and security equipment
o    Structured cabling installation to support system infrastructure
o    Monitoring and support of servers, workstations, and Automated External Defibrillators (AEDs)
o    Installation, maintenance, and upgrades of software and system interfaces
o    Database backup and restoration services
o    Maintenance and periodic updates to the Disaster Recovery Plan
o    Execution of preventive and corrective maintenance protocols
o    Inventory management and procurement of new or replacement equipment as needed
o    Continuous system performance analysis, programming, and testing
o    Total system monitoring and defect resolution
o    Generation of scheduled system reports
o    Provision of training and system documentation
o    Support for airport expansion projects, including configuration changes (adds/moves/changes/deletes) to SACS
- Maintained equipment includes, but is not limited to:
o    Alcatraz units
o    Aiphone intercom systems
o    Ancillary equipment
o    Anti-piggybacking technology
o    Audio/Video systems (including future A/V integration for badge holder communication at access points)
o    Badge hole punches
o    Badge printers
o    Balanced magnetic switches
o    Biometric fingerprint readers
o    Biometric facial recognition devices
o    Card readers
o    Crash bars
o    Delayed egress maglocks
o    Digital cameras for badge production
o    Dual door controllers
o    Electric mortise locks
o    Gateways
o    HID iClass encoders
o    ID scanners
o    Intelligent field panels
o    Key switches
o    Magnetic door holders
o    Media converters
o    Modems
o    Motion detectors
o    Panic buttons
o    Passive infrared detectors (PIRs)
o    Peripheral devices
o    Power supplies
o    Printers
o    Pushbuttons
o    Standard magnetic locks
o    Remote input boards
o    Remote output boards
o    Report and vehicle permit printers
o    Salto Lock systems
o    Scanners
o    Servers
o    Signature pads
o    Single door controllers
o    Sounder horns
o    Strobe/audible devices
o    Surge protectors
o    Uninterruptible Power Supplies (UPS)
o    Wireless keyboards
o    Wireless mice
o    Workstations
- Monitor and support badge and paper printers for reports.