Unarmed Security Guard Services

The vendor is required to provide unarmed security guard services at city properties, including city hall and city utility facilities.
- Competence and a cost-effective approach, to provide and assist in implementing a comprehensive security plan that safeguards the general public and City employees by protecting against threats and vulnerabilities impacting critical City operations and facilities.
- Unarmed security guards are expected to recognize and report emergencies and illicit activities on or to City properties, including City Hall and City Utility facilities.
- Security services are required at various critical City facilities and property to deter unauthorized access, theft, vandalism, and loitering, along with reporting any suspicious activity, such as burglary, tampering, damage and/or fraudulent activities associated with City property and interests.
- Provide security services normally associated with protecting the assets of an organization, including but not limited to, people and property. Services shall include, but may not be limited to, the following:
•    Implement/enforce the city’s access control security policy, procedures, and services to city buildings, property and utility facilities.
•    Recognize and report security threats and breaches.
•    Recognize and report suspicious and unpermitted activities. 
•    Monitor and access alarm systems, surveillance systems, and other security systems.
•    Prepare and maintain appropriate logs and provide daily reports of activities, incidents, etc.
•    Monitor and provide information about activities in areas that may impact city buildings, property, interests, and utility facilities.
•    Provide security services during planned and unplanned events, including emergency situations.
•    Perform investigative work on possible security threats if/when requested by the city. All investigative work must be provided in a confidential manner. All criminal activity must be reported to the department. The selected firm may only communicate with the designated representatives within the city regarding the nature and scope of the investigation; information and evidence collected; investigative findings; and investigative work products.
•    The city requires flexibility in guard deployment, which may include adjusting coverage at specific locations, reassigning guards between sites, or adding additional roving patrols as operational needs arise.