Managed Security Service

The Vendor is required to provide to supply a managed security service provider (“MSSP”).
- The service provides 24/7 security event monitoring service, featuring advanced event correlation and analysis through a SIEM with capacity to manage up to 150,000 devices according to agency needs.
- The service ensures proactive supervision is provided through the phases of the engagement. Focus on implementation of specialized technological tools for the real-time collection, correlation, and analysis of security events, guaranteeing
- The logging capabilities for security devices.
- The authentication mechanism used to access your devices
- Capability of Real-Time Monitoring and Analysis
- Service supports real-time security event and log monitoring and analysis and the process/factor by which the capability is provided.
- Service supports in-depth technical and security requests and describe the process by which the capability is provided.
- Provide toll-free customer support 24 hours a day, seven days a week
- A critical system or service application or platform is partially affected.