Armed Security Guards Services

The Vendor is required to provide armed security guard services according to the specifications provided herein for the surveillance and protection of the interior and exterior of authorized City locations set forth in the Protection and Surveillance Schedule.
- The ability to perform a security guard contract of this magnitude and scope as specified through work experience and financial stability.
- Each security guard personnel will be polite to all employees and visitors and will be alert and greet every employee or visitor to the location in a congenial, courteous and respectful manner.
- Congenial, courteous and respectful behavior is expected from all security guard personnel whenever an employee or visitor enters and exits an authorized City location.
- The security guard will not use foul and abusive language at any time regardless of provocation. The security guard will also not engage in rough and rowdy behavior or fight while on duty.
- Each security guard personnel assigned to an authorized City location shall be familiar with the governmental operations conducted at the facility and be able to direct visitors to the appropriate offices.
- Each security guard personnel shall refrain from reading newspapers, watching television, wearing headphones, playing loud music or radio, eating food, drinking intoxicating beverages, using any recreational drugs and abusing controlled substances. 
- Sleeping while on duty are grounds for immediate replacement or dismissal. 
- The use of City telephones for personal calls is forbidden except for emergency circumstances, or for the verification of the delivery and removal of property, or for the verification of the delivery and removal of property, or for the verification of visitors. Only short-term emergent cell phone usage can occur.
- Security guard personnel will not have unnecessary conversations with employees or other people.
- Security guard personnel shall secure designated elevators, doors, entrance or gates at specific times.