Security Guard Services

The Vendor is required to provide experienced, licensed, uniformed security guards both unarmed and armed to provide comprehensive security services at designated facilities.
- Unarmed Posts: Guards shall not carry or possess weapons while assigned to unarmed posts. Guards are prohibited from possessing or carrying any weapons, including but not limited to firearms, knives, impact weapons, mace, pepper spray, or tasers.
- Armed Guards are prohibited from carrying any weapon other than the City approved duty firearm. This includes non-duty firearms, knives, impact weapons, pepper spray, mace, or tasers.
- Provide daily, consistent supervision, guidance and direction to all Security Guards assigned to work under the resulting contract. The Contractor will provide daily briefings to assigned Security Guards, address substandard performance issues, act as necessary to guide and address low performing Security Guards toward improved productivity, correct inappropriate or poor behavior immediately and address policy and/or post order violations briefings.
- Receive all Security Incident Reports and daily reports from Security Guards during their shifts. Supervisors will also submit Security Incident Reports detailing their involvement in any incidents. Supervisors will review each report for completeness and readability.
- Provide a roving security presence and make security checks on facilities and properties as required during each shift.
- Must ensure designated key personnel maintain sufficient workload capacity to reliably meet the 24/7 availability and 15-minute response.
- To support 24/7 availability, Contractor shall designate at least one qualified alternate manager with the authority to take immediate action when the primary manager is unavailable.
- Remotes sites and Plants - Supervisory Patrols will travel approximately 700 miles per week.
- Respond to alarms 24/7, including all City-recognized holidays.
- Provide information as required for reports, criminal trending, calls for service
- Maintain discipline, excellent professional appearance, professional demeanor, integrity, and attention to duty among Contractor employees.