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A government agency in Virginia issued “Phone Crisis Answering and Triage Services” (IFB). Solicitation CCHA-0219 closes on December 14, 2026. Eligibility: USA Organization. Submissions via Email.
Vendors to provide continuous 24/7/365 telephone crisis answering, screening, triage, supportive intervention, and referral/dispatch services for individuals seeking assistance related to mental health, substance use, and developmental disability crises. Services shall be available whenever the Agency's offices are closed and/or when calls are routed to after-hours coverage.
- Service Coverage and Access
• Provide 24 hours per day, 7 days per week, 365 days per year coverage (including holidays).
• Maintain redundant telecommunications and staffing plans to support continuity of operations.
• Support call forwarding, direct dial, and/or SIP/VoIP routing as required by the Agency.
Ask any question about the RFP and its amendments. Instantly surface schedules, deliverables, compliance items, evaluation criteria, and budget details with 100% source-backed answers.
Quick answers about deadlines, eligibility and submission for this solicitation.
Proposals for CCHA-0219 are due by December 14, 2026.
A government agency in Virginia. The buyer's contact and submission details are in the solicitation documents.
USA Organization.
Submissions are accepted via Email. Follow the instructions in the solicitation documents.
Contract term: 1 year.
Questions and inquiries must be submitted by November 20, 2026.
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