Case Management Services

The vendor is required to provide case manager services for indigent parents in child protective cases, upon the request of the parent’s attorney.
- Provide a minimum of 1,500 and a maximum of 2,000 hours of service annually
- Meet and correspond with clients, their attorneys, their providers, or child protective caseworkers, upon request of the client’s attorney.
- Aid clients with scheduling and attending appropriate evaluations.
- Assist clients in getting connected with needed services which will help them achieve a favorable outcome in their child protective cases, including but not limited to:
• Mental health treatment
• Substance use treatment
• Medical care
• Case management
• Parenting classes
• Anger management classes
• Childcare, or any other necessary services for children in their care
- Assist clients with achieving goals which will help them achieve a favorable outcome in their child protective cases, including but not limited to:
• Obtaining a driver’s license
• Securing stable housing
• Enrolling in education programs
- Assist clients with overcoming barriers to obtaining services and achieving goals that will help them achieve a favorable outcome in their child protective cases, including but not limited to:
• Health insurance
• Transportation
• Lack of financial resources
• Attend family team meetings if requested by clients’ attorneys.
- Obtain releases of information and communicate with other service providers working with the client or their family.
- Attend court proceedings, if requested by clients’ attorneys.
- Maintain a statewide list of service providers and resources for parents in child protective cases; this includes keeping the contact and other information about the provider or resource current.
- Provide trainings to court-appointed counsel, at the request of the department.

- Contract Period/Term: 3 years