Court Case Management Software

The vendor required to provide court case management software should support case management, docket scheduling, document handling, jury coordination, and integration with existing judicial systems.
- Requirement:
•    Application programming interface (API) integration with the town’s record police management system (RMS) and compliance with criminal justice information services (CJIS) standards, and integration with spring brook enterprise resource planning (ERP)
•    Vendor-hosted cloud solution located within the continental united states, including a customer web portal
•    Text messaging capability; paperless file storage and access; tracking of payment plans, collections, restitution, warrants, and classes; secure document imaging and scanning
•    Financial auditing and reconciliation tools (daily, monthly, and annual); support for online and in-person payments with full court system integration
•    Role-based permissions and secure internal comments for clerks, judges, and prosecutors; automated workflows and communications
•    Real-time docket and case management; case auditing; scheduling and disposition tracking; support for virtual hearings; digital signatures and validation
•    Automated conviction reporting to the department of motor vehicles (DMV)
•    Batch and multi-file processing; customizable forms; automated reporting and analytics
•    Single sign-on (SSO) capability; multi-factor authentication (MFA); encryption of data at rest and in transit; 90-day backup retention; audit trails and activity logs
•    Itemize any additional software, service, or hardware costs for providing services to the town.
•    Integration with microsoft office products, including outlook calendars, teams, email, contacts, word, and excel
•    Extended hardware and software support options.

- Questions/Inquires Deadline: December 23, 2025