Mental Health Targeted Case Management Services

The Vendor is required to provide mental health targeted case management services to eligible adults in county in accordance with act, and will be reimbursed through the organization in accordance with the tiered structure for mental health targeted case management under act.
- Linking
•    Assisting consumers to access entitlements and needed medical, behavioral health, social, educational and other services.
•    Developing comprehensive assessments and periodic reassessments resulting in recovery oriented and dual diagnosis capable care plans.
•    Referrals and tracking activities to ensure the consumer has applied for, has access to, and is receiving the necessary services to meet the participant's needs, such as behavioral health and medical services, resource procurement, transportation, state benefits, and or crisis intervention.
- Monitoring and Follow-up
•    Activities and contacts are necessary and must be conducted to ensure the Care Plan for each participating consumer is implemented and adequately addresses the participant’s needs. They may include the participant’s family members, providers, or other entities or individuals and shall be conducted as frequently as necessary.
•    Engage in ongoing interaction with the participant, and, with the participant’s consent, the participant's family and friends, as appropriate.
•    Conduct follow-up activity after the service referral has been made, and monitor service provision on an ongoing basis to ensure that the agreed upon services are provided, are adequate in quantity and quality, and meet the participant's needs and stated goals. 
•    Revise, if necessary, the care plan to reflect changing needs identified from the service monitoring.
•    Include contacts with non-eligible individuals that are directly related to identifying the needs and supports for helping the eligible individual to access services.
- Advocacy
•    Empower the participant to secure needed services;
•    Take any necessary actions to secure services on the participant's behalf; and
•    Encourage and facilitate the participant's informed decision-making and choices leading to accomplishment of the participant's goals to carry out these decisions.