In-Home Case Management Services

The Vendor is required to provide in-home case management services to support children and families remaining safely together in their own homes or to be safely reunited in a timely manner.
- Provide services that help to minimize risk and enhance families’ capacity to keep children safe within the community, including:
•    Use a strengths-based assessment to align needs with services. 
•    Identify and link to formal and informal community-based resources. 
•    Empower families to use formal and informal resources for future problem solving.
•    Recognize that families are equal participants in the service planning process. 
•    Provide services that are focused on permanency and stability. 
•    Have a customer service orientation and ensure family satisfaction.
- The following outcomes in partnership with the state:
•    Increasing the safety of children so they can remain in or return to their own homes; 
•    Decreasing the risk of placement in state custody; 
•    Decreasing the length of stay in foster care; 
•    Increasing the family’s ability to safely maintain the child in the home when returned from foster care placement or released from state custody; and 
•    Decreasing the likelihood of a re-entry into foster care.
- Provide guidelines for training and certification standards of the service model used and maintain documentation in the employee’s personnel file that those standards have been met.
 - Encompass responsive services tailored to the individual child and family’s strengths and needs, which will include:
•    Family support;
•    Parenting skills, through teaching, coaching, and modeling;
•    Self-regulation, stress reduction, and conflict resolution;
•    Safe, stable, and nurturing relationship skills
•    Protective factors;
•    Crisis management;
•    Advocacy; and
•    Utilizing community resources and other services not covered by agency.
- Respond to real family needs and promote sustainable solutions targeted at improving family functioning and achieving outcomes.
- Assist families and case managers in developing and carrying out a plan designed to maintain children safely in their own homes.
- Provide monthly updates the referring case manager within five (5) business days of the end of the service month or service end date, whichever comes first.