Special Child Health Case Management Services

The Vendor is required to provide special child health case management is a goal-directed system.
- Provide coordinated case management services, including but not limited to:
•    Case management services via telephonic, virtual, home visitation, or on-site meetings; 
•    Child and parent counseling; 
•    Identifying the child’s problems and needs; 
•    Validating parental knowledge and understanding of the child’s problems and needs; 
•    Assessing the need for services; 
•    Coordinating the child and parent to medical rehabilitation, educational, social, and financial assistance; 
•    Child find and referral 
•    Providing health plans to assure health promotion efforts that include primary prevention, early identification, evaluation and treatment 
•    Communicable disease prevention and control 
•    Establishing and maintaining written procedures and protocols 
•    Communicating with clients and families whose native language is not English. 
•    Either written or verbal translation must be provided, as appropriate, including conversations, meetings, individual services plans, letters to the family and other documents as needed.
•    Parent-to-parent support; 
•    Respite and child care services; 
•    Family training and counseling;
•    Support groups; 
•    Sibling groups;
•    Resource information; and 
•    Referrals as appropriate.