Case Management Services

The Vendor is required to provide case management services including but not limited to, assessment, service coordination, permanency planning, court participation, documentation in the state’s electronic records system, and compliance with funding and eligibility requirements such as targeted case management (TCM) and qualified residential treatment program (QRTP) standards.
- Ensure the timely achievement of safety, permanency, and well-being outcomes for children and families by maintaining consistent, high-quality case management services that meet required visitation frequencies, assessment timelines (including cans and fast), child and family team meeting (CFTM) standards, and data reporting obligations.
- Provide appropriately qualified staff, structured supervision, coordinated training, and effective caseload management in alignment with department operational protocols.
- Identify vendors with the capacity, experience, and infrastructure to manage defined caseload volumes, support permanency efforts including reunification and kinship placement, and meet performance metrics tied to case progression, documentation accuracy, compliance, and measurable child welfare outcomes.