The Vendor is required to provide court reporting and stenography services for department when administrative hearings are conducted.
- These services are available 24 hours a day, seven days a week, and include the admission and seizure of owned animals.
- A court reporter and/or stenographer is needed to transcribe spoken and/or recorded speech into written form using machine shorthand or voice writing equipment for department administrative hearings and performance management (internal discipline cases) interviews.
- The court reporter/stenographer must be able to attend one or more hearings per day, lasting throughout business hours (8:00am - 5:00pm), often on short notice (a minimum of 24 hours).
- These hearings are statutorily required to be held within 48 hours of the pet owner's request and may often be held the next day to meet these legal requirements.
- The court reporter/stenographer must be flexible with scheduling and location, which can change with less than 24 hours' notice.
- Transcripts must be retained by the vendor for at least one year from the date of the hearing.
- Must be able to prepare and deliver certified original and certified transcripts with both routine and expedited preparation, upon request.
- Court-certified translation of documents from other languages may be required.
- Provide an official court reporter or stenographer with as little as next day notice.
- No cancellation charges with 24 hours’ notice.
- Ability to attend hearings located anywhere within county. Verification requirement: submit a statement confirming service availability countywide.
- Ability to provide interpreter services if requested. Verification requirement: describe interpreter capabilities and provide a list of available languages or partnerships with interpretation providers.
- Must retain records for at least one (1) year. Verification requirement: submit a statement confirming compliance with this retention requirement.
- Deliver written certified original and/or certified transcripts as requested. Verification requirement: provide sample delivery timelines and statement of capability.
- Provide court-certified translation of documents as requested. Verification requirement: describe qualifications of translators and provide sample certification(s).
- Provide an official court reporter or stenographer to two locations simultaneously. Verification requirement: submit a description of staffing levels and strategy to fulfill simultaneous service requests.
- Access to Microsoft teams. Verification requirement: confirm access to Microsoft teams and describe virtual hearing process.
- Contract Period/Term: 1 year
- Questions/Inquires Deadline: August 01, 2025
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