Collection Agency Services

The vendor required to provide collection agencies to submit proposals that provide a plan that best fits the city’s need for full-service revenue collection services for its unpaid and delinquent accounts receivable which may include, but not be limited to, the following:
•    Miscellaneous accounts receivable (e.g., fire inspections, police department false alarm fees, cost recovery, returned checks, airport fees, miscellaneous fees and fines) 
•    Delinquent utility billing accounts 
•    The city will submit miscellaneous accounts on a monthly basis and utility accounts on a quarterly basis. 
•    Monthly submissions will comprise approximately 20 to 30 accounts. 
•    Miscellaneous and utility accounts are referred to collections when they become 150 days past due.
- Budget: $133 million

- Contract Period/Term: 3 years
- Questions/Inquires Deadline: December 9, 2025