Municipal Court Debt Collection Services

The Vendor is required to provide for municipal court debt collection services for the recovery of delinquent fines and penalties issued by the city’s municipal court.
- Provide comprehensive debt collection services including:
• Perform skip tracing, locate services and debtor contact using ethical and lawful methods.
• Send collection notices complying with Act validation requirements and include all required consumer rights disclosures.
• Establish and monitor payment plans where appropriate, without engaging in unnecessary additional collection activity during compliance, in accordance with the state collection agency board rules.
• Collection methods must be in full compliance with Act standards when making contacts including telephone, letters, and electronic communication.
• Credit reporting when applicable.
• Maintain a valid state collection agency license issued by the administrator through state office of the attorney general. Submit proof of renewal of license to the city by July 5th of each contract year.
• File and maintain the required surety bond (minimum $12,000 plus additional amounts based on monthly remittances per Law).
• Comply with all Act rules including state office requirements, record keeping, and prohibitions on misleading practices.
• Adhere to all city code and municipal court procedures and state revised statutes governing fines and costs.
• Provide monthly reports detailing collections, account status, recovery rates, and aging.
• Remit collected funds to the city within 30 days of receipt, net of the approved fee for services.
• Funds must be held in a separate account.
• Provide secure online access to account inquiry and status.
• Comply with all applicable data privacy laws including protection of personally identifiable information (PII) from court records.
• Collection fees. If the proposer is to charge a collection fee, it is preferred to be attached to the payment received by the agency; and the remainder of the payment remitted to the City.