Delinquent Municipal Court Costs, Fines, and Fees Collection Services

The Vendor is required to provide delinquent municipal court costs, fines, and fees collection services.
- Processing delinquent Municipal Court accounts referred by the City, including secure receipt and storage of City data.
- Conducting telephone, mail, electronic, and (where lawful) in-person collection contacts in compliance with all applicable statutes and rules.
- Locating and skip-tracing delinquent debtors using lawful sources
- Maintaining accurate, auditable records of all collection activities, payments received, fees assessed, and amounts remitted to the City.
- Providing monthly written reports to the municipal court clerk and finance director showing accounts referred, collections received, fees assessed and earned, and account status changes.
- Promptly remitting all collected amounts (other than the statutory collection fee earned by the Contractor) to the City on a monthly basis.
- Coordinating with Municipal Court staff regarding warrants, amnesty programs, payment plans, indigence determinations, community service, and case dismissals.
- Furnishing reasonable advice to City staff on legal requirements and best practices applicable to municipal court collections.
- Maintaining all data security, confidentiality, and records-retention practices required by State and federal law, the Act, and City policy.
- Cooperating with the City's auditors, internal staff, and the Office of Court Administration in connection with any audit, review, or report.