Food Truck Management and Scheduling Services

The Vendor is required to provide end-to-end management of food truck operations, including but not limited to:
•    Recruitment, vetting, and onboarding of qualified food truck vendors approved by the county;
•    Food truck scheduling and calendar management per negotiated and awarded schedule;
•    Deployment of food trucks to the county administrative headquarters building per the approved schedule;
•    Compliance monitoring and enforcement;
•    Customer service support.
- Requirements
•    Hold valid local and state permits, licenses, and health department approvals;
•    Have at least one person in the food truck at all times that has a valid food manager’s permit;
•    Permits must be current and onsite in the trucks when on county property;
•    Maintain required insurance coverage outlined herein naming the county as additional insured;
•    Comply with fire, safety, and accessibility requirements;
•    Offer a variety of cuisines and accommodate dietary needs when possible (e.g., vegetarian, vegan, gluten-free);
•    Meet cleanliness, appearance, and customer service standards as would be expected from professional food truck purveyors;
•    Comply with scheduling and coordination to include:
o    Develop and maintain a rotating schedule to ensure variety and rotation of approved food trucks;
o    Prevent over-scheduling or conflicts among vendors;
o    Provide the county with advance schedules (monthly or quarterly);
o    Coordinate arrivals, setup, service, and departure times;
o    Manage cancellations and substitutions with minimal disruption.
•    Online app shall be available for employees to place orders electronically with each food truck;
•    Provide a clear communication channel for county staff and customers;
•    Promote schedules through agreed-upon methods (email, website, signage, or internal platforms);
•    Respond to inquiries, issues, or complaints in a timely manner;
•    Food trucks shall offer point of sale payment mechanism and accept both cash and card payments.
- Requested hours of services
•    County seeks lunch service between the hours of 11:00 am and 1:00 pm, Monday through Friday or as negotiated and awarded.
- Types of food trucks and menus desired
•    Breakfast
•    Tacos and Mexican
•    Sandwiches
•    BBQ
•    Asian fusion
•    Mediterranean
•    Burgers and comfort food
•    Pizza
•    Dessert and sweet treats
•    Non-alcoholic beverages
- County responsibilities
•    Designate approved service areas and access routes;
•    Provide general site rules and operational guidelines;
•    Provide power and water connection at site;
•    Coordinate internal approvals and communication through designated county contract manager.