Transit Systems and Digital Signage Services

The Vendor is required to provide transit systems and digital signage systems included in this procurement are:
•    Computer aided dispatch and transit technology system
•    Bus destination sign system
•    Automated stop announcement system
- System descriptions, requirements, preferred items
1. Computer aided dispatching (CAD)
A. Mandatory requirements
•    Web and cloud-based system
•    Assignment of buses to route blocks, drivers, etc.
•    Public facing live map and prediction capabilities.
o    Must integrate with unh mobile app and website
o    Open API access
•    Internal replay map
•    Integrated GPS receiver.
•    Real-time GPS tracking.
•    Automated schedule, route, speed adherence, deviation monitoring and alerts.
•    Stop-level arrival predictions
•    Digital shelter signage
•    Prediction feeds to digital signs
•    Ability to post service alerts and messages (push notifications)
•    Must comply with federal transit administration (FTA) requirements, NTD reporting, and title vi data support
•    Compatible with industry-standard GTFS data files.
•    A straightforward method of uploading updated GTFS data into test and live instances.
•    A non-live test instance accessible by operational users for verifying data, route, and other system presentation prior to going live.
•    Comprehensive training for staff
•    24/7 technical support
B. Preferred items
•    Icontact and mass email system integration
•    Weather-proof LCD digital shelter signage
•    Individual user logins and user management
•    Incident tagging and logging
•    Custom report building capability
•    Data upload notifications and alerts if any date-controlled element of the GTFS data is approaching expiration.
•    Built-in intelligence to detect and identify any elements of validated GTS data that may throw an error or present irregularly in the system interfaces.
•    Automated passenger counter (APC)
•    Modular equipment components or easy maintenance and interchangeability among vehicles.
•    Tablet integrations (IPAD)
o    Passenger-type tracking
o    Tap-to-pay
o    Driver-facing live map
o    Digital route logs
1.    Continuous loop and set-time support
o    Electronic driver vehicle inspection reports (EDVIR)
•    Comprehensive training and technical support.
2. Bus destination signs
A. Mandatory requirements
•    Integration with internal announcement software
•    Internal and external signs
•    Ada compliance
•    GPS triggered, automatic sign changing
•    Self-customizable signage
o    The system shall provide authorized agency staff with the ability to create, edit, schedule, deploy and store for future deployment any number of customizable destination sign readouts without requiring vendor intervention.
o    Dynamic destination and PR switching
•    Comprehensive training and technical support.
B. Preferred items
•    Multilingual systems
•    Cloud-based and remote updating
•    Integration with CAD/AVL system
•    Modular equipment components for easy repair and interchangeability among vehicles.
3. Stop announcement system
A. Mandatory requirements
•    Integration with bus destinations sign system such that audio announcements are accompanied by readable visual announcements.
•    Internal and external announcements
•    Ada compliance
•    GPS triggered announcements
•    “Stop requested” audible stop cord pull confirmation.
•    Self-customizable announcements
o    “The system shall provide authorized agency staff with the ability to create, edit, schedule, deploy, and store for future deployment any number of customizable audio and visual announcements without requiring vendor intervention.”
•    Safety announcements
•    Comprehensive training and technical support.
B. Preferred items
•    Multilingual systems
•    Cloud-based and remote updating
•    Integration with CAD/AVL system
•    “Please use rear exit” audible instruction when read door is opened.
•    Modular equipment components for easy repair and interchangeability among vehicles.