Graphic Design Services

The Vendor is required to provide graphic design services do not include content development, photography shoots, video production or video motion graphics, website development, coding, marketing strategy, or printing services.
- Task management and communication
• Work will be assigned on an on-call, task-by-task basis by agency designated point of contact.
• Each task assignment will outline the scope, deliverables, schedule, and applicable deadlines
• The designer shall acknowledge receipt of work requests within 1-2 hours.
• Response time refers to acknowledgement of receipt, not completion of work.
• The designer shall collaborate with agency staff, participate in brief check-ins or planning meetings as needed, and incorporate feedback and revisions in a timely manner using agreed-upon communication tools.
- Schedule and turnaround
• Turnaround times will vary depending on task complexity, priority, and workload.
• Tasks may include both standard and time-sensitive requests.
• Expedited or high-priority requests are subject to availability and mutual agreement.
• Make reasonable efforts to provide advance notice for urgent needs.