Signage Firm of Record Services

The Vendor is required to provide signage firm of record services to fabricate and install wayfinding signage at various facilities throughout the city.
- Wayfinding signage
• Enable people of all abilities to independently navigate the facility by following a clear and continuous sequence of directional signage;
• Allow users of all abilities to quickly locate and understand the information they need; and
• Legible, and consistent, using clear and commonly understood terminology that does not overwhelm the user.
- Signage types
1. Directory signage
• Directory signage provides users with an overview of a building and helps them determine where their destination is located.
• These signs are typically installed at main entrances to buildings, in elevator cabs, and on each floor near the elevator.
• Directory signage is to be positioned logically in relation to the building layout and may include general information such as maps, key destinations, or brief building information.
• Tactile messaging (raised characters, pictograms and braille) is required only for the directional information included in directory signage.
2. Directional signage
• Directional signage guides users to their destination, typically using arrows and concise text.
• These signs are placed at intersections, decision points, and areas without clear circulation paths.
• Directional signs may be ceiling mounted or wall mounted.
• Tactile messaging is not required for:
• Ceiling mounted directional signage; or
• Signs with character height greater than 50 mm.
3. Room identification signage
• Room identification signage identifies specific spaces and helps users confirm their location.
• These signs may also identify building features (e.g., bottle filling stations) and may include wall mounted or projection (flag) signs.
• Room identification signage for permanent spaces is expected to include:
• Raised characters
• Raised pictograms (where applicable); and
• Braille.
- General signage design requirements
• Avoid italic, oblique, script, decorative or other unusual forms of characters;
• Use a combination of upper and lower case text;
• Use Arabic numerals, not roman numerals;
• Use horizontal text orientation only;
• Avoid long lines of tyре;
• Maintain a character width-to-height ratio between 3:5 and 1:1, to ensure characters do not appear too narrow or too wide;
• Maintain a stroke-width-to-height ratio between 1:5 and 1:10, to ensure characters do not appear too thin or too thick;
• Provide a minimum 3:1 color-contrast ratio;
• Use character sizes appropriate for viewing distance; and
• Use non-glare (matte) finishes for characters and the background surface.