Geographic Information Systems

The vendor required to provide geographic information systems (GIS) software is currently installed on physical on-premises workstations and connects to enterprise GIS servers through authority private network.
- Cloud-hosted GIS solution including:
•    Lower information technology (IT) overhead: cloud providers handle hardware upgrades, security patches, and system maintenance. 
•    Reduced infrastructure costs: no need for expensive on-premises servers, networks, and their maintenance. 
•    High availability: cloud platforms distribute workloads across multiple data centers, reducing downtime. 
•    On-demand resources: resources can be scaled up or down based on agency needs without large upfront investments. 
•    Advanced security measures: cloud providers implement robust security protocols, including encryption, firewalls, and access controls. 
•    Backup and disaster recovery: cloud providers offer built-in redundancy and backup solutions, ensuring data is safe in case of hardware failure or cyberattacks. 
•    Remote access: GIS staff, stakeholders and end-users can access systems securely from almost anywhere with an internet connection.
- Management of cloud environment
1. ArcGIS enterprise deployment, configuration and administration
•    Installing and configuring ArcGIS enterprise components (portal, server and data store).
•    Setting up web adaptors for secure access.
•    Configuring secure sockets layer (SSL) certificates and hypertext transfer protocol secure (https) settings.
•    Monitoring service performance and troubleshooting service failures.
2. Cloud platform security
•    Configuring identity providers (built-in, active directory, security assertion markup language [SAML], lightweight directory access protocol [LDAP]).
•    Configuring network security groups (NSG) and virtual private network (VPN) connections.
•    Configuring active directory authentication with database.
3. Database deployment and configuration
•    Setting up an enterprise geodatabase on azure SQL database or azure SQL managed instance on azure.
•    Configuring ArcGIS server to connect to the database.
•    Applying database tuning settings for spatial data storage.
•    Scaling azure SQL databases up/down based on usage.
•    Monitoring central processing unit (CPU), memory, and IOPS usage in azure SQL insights.
•    Ensuring ArcGIS enterprise is updated to support database changes.
•    Managing driver compatibility for azure SQL with ArcGIS.
4. Troubleshooting and monitoring
•    Using ArcGIS monitor or administrative tools to track system health.
•    Monitoring logs from portal, server, and data store for troubleshooting.
•    Monitoring database logs for errors or slow queries.
•    Using azure monitor and log analytics for insights into database health.
•    Troubleshooting ArcGIS connection issues to the geodatabase.
•    Investigating deadlocks, blocking queries, and slow spatial operations.
5. Backup and disaster recovery
•    Scheduling regular backups for ArcGIS server and portal.
•    Managing ArcGIS data store backup and restore processes.
•    Using Esri’s web GIS disaster recovery (web GIS-DR) tool for full-stack recovery when required.
•    Configuring automated database backups using azure backup.
•    Developing and testing disaster recovery plans.
6. Software updates and patch management
•    Applying Esri patches and security updates.
•    Upgrading ArcGIS enterprise to newer versions.
•    Applying SQL server updates and patches.
- Budget: $380,000

- Contract Period/Term: 3 years
- Questions/Inquires Deadline: January 20, 2026