Network of Behavioral Health Crisis Receiving Centers Services

The Vendor is required to provide for a network of behavioral health crisis receiving centers in counties.
- Responsible for the planning, development, implementation, regulation, and evaluation of substance use and mental health services.
- BH crisis receiving center (crisis center/center) design approach
1. Ensure the crisis center:
• Is structured in a way that reduces stimuli, such that participants feel safe and are not overwhelmed by an overly clinical environment outside of clinical areas.
• Provides comfortable, soft lighting and comfortable furniture.
• Has areas intended for private meetings with participants which appear inviting.
• Has separate space for rest and relaxation.
• Allow for clinical, psychiatric, and medical services to be conducted in a space away from communal gathering spaces, as space allows and as appropriate.
• Allows privacy for clinical areas without appearing like a clinical exam room.
• Provides spaces for private communication, separate from clinical areas.
• Provides a living room model, including adequate space to ensure participants may be accompanied by a family member or other support individual, as desired.
• Separates transition age youth by sight and sound from adult participants and includes a separate room for transition age youth outpatient chairs.  
• Maintains capacity for a maximum of eight (8) outpatient chairs for participants who require short-term observation, stabilization, and support.
i. At least one (1) and up to two (2) outpatient chairs shall be reserved for transition age youth.
(1) When there are no transition age youth at the center, the transition age youth outpatient charis may be utilized for an adult.
ii. Up to six (6) outpatient chairs shall be reserved for adults.
• Has confidential computer stations for telehealth services.
- Maintain 24/7/365 public access designed to provide short-term continuous crisis stabilization, observation, on-site assessment, and intervention.
- Contract Period/Term: 2 years
- Questions/Inquires Deadline: May 1, 2025