Telehealth Services

The Vendor is required to provide telehealth services for include:
• Provide, incompliance with state law, telephonic telehealth services through use of a licensed physician, or nurse practitioner or physician’s assistant operating under a valid licensed physician.
• No medical provider shall be used if the provider is on probation or suspension by any state governing medical board.
• Services shall be accessible 24 hours a day, 7 days a week, and 365 days a year.
• Services shall be offered in multiple languages.
• No service shall be offered via computer interface or any other form of social media so long as prohibited by state law.
• Toll-free telephone number for access
• On-line enrollment and registration for covered members.
• Submit no later than the 30th of each month, an invoice covering the month as well as a list of covered employees to support
• Provide the director of employee benefits, a monthly aggregate utilization report, as well as an annual utilization report which complies with HIPAA.
• Available via mobile app.
• Services shall be made available to all employees including those with disabilities, hearing impaired, and blindness.