Human Resource Services

The vendor required to provide human resources (HR) is made up of 13 permanent full-time equivalents (FTEs) and 2 contract staff categorized into six areas:
•    HR administration
•    Volunteer services
•    Organizational development
•    Health, safety and wellness
•    Compensation and benefits
•    Employee relations and talent acquisition
- There are challenges in meeting various priorities with the current staffing complement and approach:
•    Increasing volume of recruitment in a competitive market
•    Leadership development needs 
•    Optimizing the use of two new software applications
•    Increasing volume and complexity of labor relations and health, safety and wellness issues
- Documentation will be provided to the consultant, including:
•    HR org chart
•    Position descriptions
•    Team workplans
•    2025 city of waterloo organizational chart
- The consultant will engage with and conduct interviews with various stakeholders within HR, and with other supportive business functions to understand and identify:
•    The current environment
•    Challenges
•    Gaps
•    Opportunities
- The project team will be made up of:
•    Director HR
•    Commissioner, corporate services
- The stakeholders will include but may not be limited to:
•    Director, HR
•    All HR managers
•    HR consultant
•    Program manager, volunteer services
•    Fire chief
•    Director, financial planning and asset management
•    Manager, payroll
•    Manager, technical support
•    Director, READI
•    Commissioner, corporate services
•    Commissioner, IPPW
•    Director, recreation services
•    Director, CPOS
•    Director, fleet and procurement.

- Questions/Inquires Deadline: December 2, 2025