Employee Assistance Program

The Vendor is required to provide a full-service employee assistance program (EAP) to all of its employees and their household members.
- Provide an EAP program which would result in high utilization through improved availability and assured confidentiality.
- EAP vendor to provide are as follows:
•    Over the phone and in-person assessment and referral to appropriate providers for employees and dependents with chemical dependency, psychiatric, and other counseling needs such as legal, financial, child/elder care referrals.
•    Case monitoring, including follow-up.
•    Supervisor training.
•    Employee orientations and educational seminars.
•    Management/supervisor consultations.
•    Provision of utilization and return-on-investment data/reports.
•    Return to work consultations.
•    Work trauma support.
- Screening, assessment and referral of employees who test positive for drug or alcohol use.
- This will include the development of a treatment plan indicating referral to appropriate modality of treatment.
- Clinical assessments will be face-to-face with employees and include full psychosocial history.
- Releases will be obtained from employees as required by state and federal mandate.

- Contract Period/Term: 2 years