Independent Human Resources Investigation Services

The Vendor is required to provide on-call consulting services for independent human resources investigation services at airport.
- Services include:
•    Conduct intake and case assessment
o    Review initial complaint information
o    Identify scope, allegations, and applicable policies
•    Investigation planning
o    Develop an investigation plan, witness list, and timeline
o    Coordinate with designated HR or legal representatives
•    Conducting interviews
o    Interview complainants, respondents, and witnesses
o    Ensure neutrality, confidentiality to the extent possible, and safe environment for those being interviewed
•    Document and evidence review
o    Analyze emails, messages, personnel files, and other relevant materials
•    Develop findings and analysis
o    Provide clear, defensible, well-documented findings
o    Evaluate credibility of witnesses
o    Identify facts versus inconclusive findings
•    Provide written investigation report
o    Provide a detailed summary of facts, evidence, findings, and policy conclusions
o    Include supporting documentation and interview notes as an evidence log and documentation index
o    Develop an executive summary for leadership
•    Ensure confidentiality and data-security
o    Must comply with all confidentiality, privacy, and data‑handling requirements, including secure storage and transmission of sensitive information.
•    Provide expert testimony or consultation
o    Participate in hearings, mediations, or legal proceedings as needed
•    Recommendations for corrective action
o    Offer non binding recommendations aligned with organizational policy as requested.