On Demand Court and Hearing Reporting Services

The vendor is required to provide comprehensive in-person and virtual on-demand court/hearing reporter services as follows:
• Supply all equipment, materials, supplies, licenses, permits, certifications, transportation, lodging, meals, packaging, postage/handling, and all other services and supplies necessary for, and incidental to, performing required services.
• In-person and virtual court/hearing reporter services shall be at department offices and other locations as directed by the department.
• All personnel must be qualified and licensed to administer an oath, as requested by the department.
• Provide accurate transcripts, including copies of exhibits, within fourteen (14) calendar days, or on an expedited basis upon request, to the department employee who scheduled the court/hearing reporter, in the format acceptable to the department.
• Must comply with all federal, state and local laws, rules and regulations that govern the performance and conduct of court/hearing reporters.
• Provided court/hearing reporters must actively transcribe the hearing and must be able to read back questions and testimony in real time while the testimony is occurring.
- Mandatory court/hearing reporter services requirements:
• Must be state licensed notary; and
• Have a certification of court reporting by an approved credentialing authority.
- Standard request
• Confirmation of availability of a court/hearing reporter within twenty-four (24) hours of the request; and
• Provide court/hearing reporter information at least twenty-four (24) hours in advance.
- Expedited request
• Confirmation of availability of a court/hearing reporter within four (4) hours of the request; and
• Provide court/hearing reporter information as soon possible after the 4-hour confirmation, but no later than thirty (30) minutes prior to the court/hearing time.
- Contract Period/Term: 5 years
- Questions/Inquires Deadline: July 9, 2025