Court and Hearing Reporting Services

The vendor is required to provide court and hearing reporter services as follows:
•    Supply all equipment, materials, supplies, licenses, permits, certifications, transportation, lodging, meals, packaging, postage and handling, and all other services and supplies necessary for, and incidental to, performing required services. 
•    In-person and virtual court and hearing reporter services shall be at department offices and other locations as directed by the department. 
•    All personnel must be qualified and licensed to administer an oath, as requested by the department. 
•    Provide accurate transcripts, including copies of exhibits, within fourteen (14) calendar days, or on an expedited basis upon request, to the department employee who scheduled the court and hearing reporter, in the format acceptable to the department. 
•    Must comply with all federal, state and local laws, rules and regulations that govern the performance and conduct of court and hearing reporters. 
•    Provided court and hearing reporters must actively transcribe the hearing and must be able to read back questions and testimony in real time while the testimony is occurring.
- Court and hearing reporter services request response and assignment requirements:
1. Standard request
•    Confirmation of availability of a court and hearing reporter within twenty-four (24) hours of the request; and
•    Provide court and hearing reporter information at least twenty-four (24) hours in advance.
2. Expedited request
•    Confirmation of availability of a court and hearing reporter within four (4) hours of the request; and
•    Provide court and hearing reporter information as soon possible after the 4-hour confirmation, but no later than thirty (30) minutes prior to the court and hearing time.

- Contract Period/Term: 5 years
- Questions/Inquires Deadline: September 16, 2025