Pharmacy Services

The Vendor is required to provide pharmaceutical services and applicable supports for the residents who reside at the county’s area long-term care home.
- Provide the pharmacy provider is expected to take an active role with other professional staff in all matters related to pharmaceuticals as well as provide the basic pharmacy service.
- The Pharmacy and all staff shall agree to work with members of agency health care team in order to attain the highest quality of resident care possible.
- In working with staff, the pharmacy provider and staff shall provide guidance and collaborate with agency in developing monitoring and maintaining the medication management system and pharmaceutical services.
- The pharmacy will show evidence of a sound and historical experiential base in long-term care and will demonstrate historical innovations in serving long-term care and a commitment to future innovations in service delivery of pharmacy services in long-term care.
- Activities:
• Development of medication assessments, medication administration records and records for medication reassessment and the maintenance of medication profiles
• Evaluation of therapeutic outcomes of drugs for residents
• Risk management and quality improvement activities, including reviews of medication incidents, adverse drug reactions, incidents of severe and unresponsive hypoglycemia and drug utilization, including for glucagon utilization.
• Developing audit protocols for the pharmacy provider to evaluate the medication management system.
• Educational support to the staff of agency in relation to drugs
• Drug destruction as per legislative requirements.
• Monitoring/tracking/reporting and prompt follow up of medication incident and adverse drug reactions as per legislative requirements
- A pharmacist will be available to respond in a timely manner (within 24 hours for non-urgent matters, and within 4 hours for urgent matters) by telephone/email communication and, further thereto, will attend agency should a situation develop that requires the presence of a pharmacist.