Electronic Closed Captioning Transcription Services

The vendor is required to provide electronic closed captioning transcription services for county.
•    Provide supporting document to verify number of years of experience and, a list of past clients.
•    Vendor must have a minimum of 3 years transcription services experience.
•    Provide the number of years’ experience with state and local government or municipalities.
•    Provide a minimum of 3 references. 
•    References must include similar entities such as state and local government municipalities.
•    Professional and managerial staff inclusive of live human captioner, employed by vendor.
•    Project team requirements including, but not limited to:
o    Qualified and live human real-time captioners
o    Technical assistance
o    Quality control
o    Client and customer services, support services
o    Invoice, billing and sales personnel
•    Services must be provided by a live human captioner. 
•    30 minutes before the event start, captioner must be on-line and confirm all applicable systems for the services delivery and that follow-up written transcript are operational with ty government. 
•    Services shall be provided from a remote location: 
o    The person providing captioning must be listed to the meeting audio through an established phone line and transmit closed captioning data to an encoding device located at county.
•    Transcription services for county board broadcasts are to be provided for no less than twenty-three (23) and no more than thirty (30). 
•    6–8-hour meetings in a twelve-month period.

- Contract Period/Term: 3 years
- Pre-Bid Conference Date: September 18, 2025
- Questions/Inquires Deadline: September 30, 2025