IT Peripherals Components and Services Online Ordering System Services

The vendor is required to provide an information technology (IT) peripherals and components and related services online ordering system that shall include, but is not limited to, audio visual hardware and services, installation and de-installation services, and relocation services.
- Online ordering system
• A list or catalog of the peripherals and components & related services to include a description and specifications, unit of measure and unit cost. images are not required, but desired. 
• The commonwealth’s name and contract number to identify the site as the commonwealth’s site 
• The ability to create downloadable online quotes. 
• These quotes shall not include any additional terms and conditions, nor shall they include any travel or travel related expenses.
• The ability to order directly from the system with a procarp
• Online customer support and/or chat feature
• Vendor contact information to include name, telephone number and email address 
• The ability to track orders made directly via the online ordering system. 
• All other orders should also be tracked in a method determined by the vendor. 
• The ability to see previous orders made directly via the online ordering system. 
• The ability to obtain information regarding back-orders and/or out-of-stock items
- Peripherals and components
• Bar code readers 
• Computer carts
• Data storage or drives 
• Digital cameras
• Digital signage displays 
• Docking stations
• Graphic tablets 
• Headsets
• Keyboards 
• Memory upgrades
• Microphones 
• Computer mice
• Networking cards 
• Projectors
• Interactive flat panel monitors 
• Badge id card printers
• Video walls 
• Speakers
• Touchpads 
• UPS and battery backups
• Audio/visual hardware 
• Cables (excluding cat6)
• Toner and ink cartridges 
• Modems
• Scanners 
• Plotters
• Monitors 
• Printers/copiers/multifunctional devices
- Peripherals and components related services
• Services shall include, but are not limited to, audio/visual related services, installation services, de-installation services, relocation services, technical support, and training.
- Out of scope items
• Standalone software or software solutions
• Smart phones and land phones
• Security cameras
• Desktop, laptop or tablet related devices
• Leasing, financing and rental services.
- Contract Period/Term: 1 year
- Questions/Inquires Deadline: July 9, 2025