IT Needs Assessment Services

The vendor is required to provide IT needs assessment services for providing network resources, infrastructure and technology solutions for port staff working both on premises and remotely.
- The 2025 staffing level for the IT department is six (6) full‐time positions:  
•    IT manager
•    Systems engineer
•    Senior GIS analyst
•    IT technician II
•    IT technician I
•    IT help desk technician
- IT systems and services:  
1. Software used:
•    Microsoft server 2016/2019 (160)
•    Microsoft office suite
•    Microsoft project
•    Microsoft exchange
•    Microsoft 365
•    Microsoft Visio
•    Microsoft SharePoint
•    adobe acrobat
•    Auto desk auto cad
•    Strato desk Linux operating system
•    Esri ArcGIS
•    ArcGIS server
•    ArcGIS mobile
•    ArcGIS online creator
•    ArcGIS desktop
•    ArcGIS drone 2 map advanced
•    GeoCortex
•    Tenable vulnerability scanner
•    Tenable active directory
•    Barracuda email firewall
•    Extra hop network detection and response
•    Carbon black endpoint detection and response
•    VMware cloud foundation
•    Omnissa horizon
•    Lenel on-guard pro
•    Milestone camera surveillance
•    Avtec scout care
•    Manage engine network monitoring tools
•    Ekos gas pump software
•    RSA MFA
•    Sun ridge systems police dispatch system
•    Prophix accounting reporting software
•    Fast-path auditing software
•    Microsoft great plains dynamics
•    green shade
•    Fin query
•    Tidalis port control
•    CDS Docfinity
•    People track
•    Zoom
•    LastPass password vault
•    ever bridge emergency SMS system
•    Veeam backup software
•    Tyler technologies
- Hardware used:
•    Cisco industrial and enterprise switches onsite and offsite
•    Watchguard firewalls
•    Dell VX rail nodes
•    Rubrik backup appliances
•    Cradle point LTE and 5g routers
•    Synology NAS servers
•    HP surveillance camera storage servers
•    Axis surveillance cameras
•    Desktop zero clients
•    Hp printers
•    Xerox copiers
•    Hp plotter
•    Epson plotter
•    Epson wall mount projectors
•    Ubiquiti switches
•    Ubiquiti wireless access points
•    Eventide radio recording server
•    Custom desktops
•    Neat bars
•    Lenovo laptops
•    Apple MacBook
•    Apple iPad
•    Lenel access control controllers and badge readers
- Existing network capacity:
•    96 tb’s VxRail storage
•    4.5 tb’s ram
•    514 cores of processing power
•    37 miles of fiber throughout the port
- Other IT systems used:
•    None
- Consulting services:  
•    North south GIS (GIS consulting)
•    Dieko Corp (cyber security consulting)
•    Iron mountain (offsite data storage)
•    Xerox (m365 consulting)
•    Tidalis (port control consulting)
•    Pavion access control consulting
•    Citrin Cooperman (microsoft dynamics GP consulting 80 GB backplane throughput.
- Budget for FY26 is $3.1 million.

- Contract Period/Term: 5 years
- Questions/Inquires Deadline: September 10, 2025