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A government agency in Maryland issued “IT System Modernization Technical Support Services” (RFP). Solicitation IT-0246 closed on February 2, 2026. Eligibility: Only for USA Organization.
The Vendor is required to provide information technology system modernization technical support services from a professional experienced IT Services Company.
- The desired targeted technical support will be performed remotely and on-site as the situation allows.
- Providing technical direction and hands-on support to current mainframe application modernization projects;
- Providing technical direction and support for mainframe infrastructure upgrade projects to include hardware, software, and security applications;
- Providing desktop engineering support to key projects and product implementations;
- Providing audiovisual support to implement new technologies, support agency conference centers, and individual users;
- Providing support to online workflow-based forms in products such as MSFORMS or ServiceNow;
- Providing technical direction and hands-on support to ServiceNow;
- Providing strategic direction for future IT infrastructure and system modernization activities;
- Developing long-term performance planning and capacity roadmap and future planning for hardware/software lifecycle management;
- Providing technical administrative support for systems integration and system interoperability for current and future system modernization projects;
- Participating in monthly status meetings to include providing a monthly status report;
- Developing and documenting operational procedures;
- The IT infrastructure is a complex environment composed of data centers, field offices, IBM mainframes, 350+ Windows and Linux servers, a 1.5 petabyte capacity SAN, 200+ network devices, 2400+ desktops and related peripheral devices, and 128 custom web applications.
- provide targeted technical support for both our IT infrastructure and system modernization activities.
- At times, full-time, this support may require staff to be full-time for a period, such as when replacing a significant amount of networking equipment or providing technical support for a full system migration away from mainframe technologies.
- At other times, support may be for a number of hours, days, or weeks to assist with technical planning, troubleshooting technical issues, or restoring an outage.
- Contract Period/Term: 5 years
- Pre-Proposal Conference Date: January 14, 2026
- Questions/Inquires Deadline: January 20, 2026
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Quick answers about deadlines, eligibility and submission for this solicitation.
No. This opportunity (IT-0246) closed on February 2, 2026. See similar open RFPs below.
A government agency in Maryland. The buyer's contact and submission details are in the solicitation documents.
Only for USA Organization.
Contract term: 5 years.
Yes: Non-mandatory on January 14, 2026.
Questions and inquiries must be submitted by January 20, 2026.
Yes. After purchase, with a subscription or during a free trial, the RFPPlanet AI Assistant answers questions sourced from this RFP’s documents, such as requirements, evaluation criteria and key dates.
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