IT Consulting Services

The vendor is required to provide IT consulting services to assess and strengthen the college’s technology governance, infrastructure, and systems alignment. 
- Consultant will conduct a comprehensive review of the current technology environment, identify findings and areas for improvement, and provide strategic recommendations to enhance organizational structure, operational efficiency, data integrity, security compliance, and user experience.
- Requirement
1. Technology governance and organizational structure
•    Provide a detailed report of findings, including identified risks, deficiencies, and areas for improvement.
•    Develop recommendations to establish an optimal and effective structure to oversee and champion college-wide technology initiatives.
•    Submit a proposed organizational chart outlining defined roles, responsibilities, reporting relationships, authority, and required support staffing.
•    Ensure recommended roles align with state higher education state job classifications.
•    Provide written documentation to support recommended organizational and governance changes.
2. Stakeholder collaboration and communication
•    Development of a clear framework to guide technology-related collaboration and communication.
•    Recommended standards and language to ensure audit findings, governance decisions, and technology initiatives are clearly communicated and actionable.
3. Systems assessment and integration
•    Conduct a comprehensive inventory of technology tools and platforms across all divisions.
•    Identify redundancies, gaps, inefficiencies, and workflow challenges.
•    Assess alignment of technology systems with institutional goals.
•    Recommend system consolidations, upgrades, or replacements based on performance, compatibility, and effectiveness.
•    Recommend standardized protocols for data entry, data sharing, and reporting across departments.
•    Recommend training initiatives to support adoption and effective use of integrated systems.
4. Infrastructure evaluation and compliance
•    Identify outdated, underperforming, or non-compliant infrastructure components.
•    Document and prioritize infrastructure requiring repair, replacement, or upgrade.
•    Recommend compliance mechanisms consistent with recognized standards.
•    Recommend training to ensure proper configuration and secure use of systems.
•    Provide recommended timelines for implementation, progress tracking, and periodic reassessment to ensure continued compliance and alignment with evolving standards.