Information Technology Vendor Managed Services and Solution

The Vendor is required to provide vendor managed services (VMS) related to information technology (IT) contingent staffing.
- These services and the solution’s functionality will allow for the following:
• Recruitment and placement, including specialized and niche IT areas
• Submission of resumes and other relevant information
• Performance tracking
• Expansion and modification of core job descriptions
• Monitoring and developing hourly rates for core jobs
• Request for services (RFS) distribution for hourly services
• Candidate ranking methodologies and VMS company pre-screening
• Candidate background search
• Hiring request approval
• Adapt to unique agency needs
• Ability to track, apply and provide reporting for minority, women, and disabled veteran owned business in accordance with the states supplier diversity program
• Subcontractor onboarding (process by which subcontractors are added to the VMS system, to potentially include agency-specific documents and processes)
• Contracted personnel onboarding (process by which an RFS candidate completes agency specific documents and processes in order to start an engagement)
• Timekeeping and/or interface with existing state timekeeping solutions (e.g. The state’s
• PeopleSoft enterprise resource planning (ERP) system)
• Possible interface with existing state ERP finance solutions
• Expenditure and service reporting (standard and ad-hoc)
• User-friendly navigation, as well as a relevant training library
• In-person training on the solution and state program procedures
• Implementation and configuration of an interactive web-based system with online search and query functions
• A production-ready system to centrally capture and manage program spend, with an ability to extract various program-related metrics and data
• Minimization of time spent on contracted personnel engagement processes, as well as ensuring compliance with the state and authorized user’s policies, procedures, and business rules
• Developing processes and policies that ensure compliance with legal, statutory, and regulatory requirements
• Maintenance of a comprehensive customer survey review process to ascertain performance against the critical success factors (e.g. Customer satisfaction)
• Maintenance of a VMS company team that is adequately trained and fully staffed
• Flexible invoicing formatting, to meet varying state agency requirements.