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A non-profit organization in New York issued “Technology Support Services” (RFP). Solicitation IT-0421 closed on July 22, 2026. Eligibility: Only for USA Organization. Submissions via Online Portal.
The Vendor is required comprehensive, end-to-end desktop and end-user device services across all in-scope locations.
• End-User Device Lifecycle Management:
• Maintain complete and accurate inventory of all devices
• Define and enforce device standards and configurations
• Perform hardware and peripheral assessments across all sites
• Conduct gap analysis and identify required devices and upgrades
• Coordinate procurement aligned to approved standards
• Manage device staging, imaging, and configuration
• Execute deployment across all sites
• Support device refresh cycles and replacements
• Decommission and dispose of legacy equipment
• Desktop Support and Field Services
• Break/fix support for hardware and software
• Support for desktops, laptops, and peripherals
• Printer and label printer support
• Mobile workstation and cart support
• Scanner and specialty device support
• Mobile Devices
• User-facing troubleshooting and resolution
• Field Services Requirements
• Dedicated on-site coverage at major locations
• Scheduled and on-demand support
• Walk-up and ticket-based support models
• Coordination with site leadership
• Device Deployment and Execution
• Develop deployment plans and schedules
• Coordinate multi-site rollout activities
• Manage logistics for hardware delivery and staging
• Execute imaging and configuration workflows
• Provide hands-on coordination during deployments
• Ensure consistency across all locations
• Asset and Configuration Management
• Maintain asset records for all supported devices
• Support configuration management processes
• Ensure alignment with enterprise standards
• Track device status across lifecycle stages
• Letter of Intent: July 08, 2026
Ask any question about the RFP and its amendments. Instantly surface schedules, deliverables, compliance items, evaluation criteria, and budget details with 100% source-backed answers.
Quick answers about deadlines, eligibility and submission for this solicitation.
No. This opportunity (IT-0421) closed on July 22, 2026. See similar open RFPs below.
A non-profit organization in New York. The buyer's contact and submission details are in the solicitation documents.
Only for USA Organization.
Submissions are accepted via Online Portal. Follow the instructions in the solicitation documents.
Contract term: 1 year.
Questions and inquiries must be submitted by July 10, 2026.
Yes. After purchase, with a subscription or during a free trial, the RFPPlanet AI Assistant answers questions sourced from this RFP’s documents, such as requirements, evaluation criteria and key dates.
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