Information Technology System

The Vendor is required to provide information technology system to public safety, promote positive change in inmate behavior, reintegrate inmates into society, and assist victims of crime.
- Inmate technology system requirements
• General network requirements
• Critical component redundancy
• Administration and controlled access
• Account requirements
• Inmate account requirements
• Friends and family account requirements
• Attorney registration account requirements
• Digital recording system
• Digital mail and emessaging requirements
• Reporting requirements
- Inmate telephone service
• Inmate telephone service functional requirements
• Inmate telephone service technical requirements
• Call validation requirements
• Announcement and call branding requirements
• Call length control requirements
• Call detail record requirements
• Video call functionality.