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IT Managed Services

USA(Michigan)

IT-0440

10 days left

Publish Date: Monday, 10 Aug, 2026

Closing Date: Friday, 28 Aug, 2026

Notice Type: RFP (Request for Proposal)

RFP Description

The Vendor is required to provide IT managed services that ensure reliable operations, strong cybersecurity, regulatory compliance, and strategic alignment to the authority public mission.
- Services must combine on-site presence with remote operations to provide continuous coverage across all service areas listed in this scope, with measurable performance outcomes and quarterly executive-level technology planning (VCTO/VCIO).
- Core managed IT services
• Service needs overview
• Governance & VCTO (strategy, roadmap, budgeting)
• Multi-tier service desk and end user support (SLAS standardized)
• Endpoints and cloud management (0365, devices, VoIP)
• Proactive monitoring and maintenance, and patching
• Phone management & VoIP services
• Performance management and reporting
• Coordinate third-party vendors.

Timeline

RFP Posted Date: Monday, 10 Aug, 2026

Proposal Meeting/
Conference Date: NA
NA

Deadline for
Questions/inquiries: Thursday, 13 Aug, 2026

Proposal Due Date: Friday, 28 Aug, 2026

Submission via: Online Portal

Authority: Government

Acceptable: Only for USA Organization

Work of Performance: Offsite

RFP Budget: NA

Contract Term: 3 years

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